Monday, September 26, 2016

Comparison of different practice management software for psychologists

Another fantastic and informative blog post by Dr Bridget Regan. Enjoy!

She compared five practice management programs and summarized features of each in a table.  She wrote that all of these plans provide core servicdes such as: calendar and schedules, invoices, automatic text messaging to clients, patient records, andfinancial reports. All offer integration with xero. Bridget tried out Health Kit and Coreplus but has yet to look as closely at the other three.

Bridget has decided to go with Health Kit as it is easy to use and the cheapest option (for her relatively small one person practice) and with its online payment and claiming system enables her to avoid purchasing an eftpos machine.  It looks as if they will have better online booking systems and secure messaging soon. 

Global Health
Power Diary


Free to use core software
22c for each online medicare/ DVA claim
$1 for each credit card payment 2% merchant fee
22c for each text message

$45 per month for ehealth plan

$45 per month (one practitioner)

$46 per month

$46 per month (but currently 50% off)
General Comment

Really easy to use.  Making an appointment allows you to set up everything else (invoice, referrer etc.).  They include as drop down options all of the possible codes for services (e.g., medicare code, DVA code, APS code etc.) .
OK to use - encountered a couple of minor issues when trialling(e.g., you MUST enter a provider number for referrer). Might be really good and more cost effective for larger practices. Has the most ad on programs including  Health Engine (for online booking and inclusion on their website), speech recognition software, marketing options etc.
Very easy to use. Can use across multiple platforms (e.g., mobile app available)

Recommended by APS mainly due to secure messages (I suspect).
Easy to use.
Medicare and DVA claiming

Can be undertaken online using the software – you don’t need an eftpos machine
You can link to Tyro Eftpos ($39 per month + merchant fees).  Once you create your invoice on coreplus it  transfers the information via blue tooth to tyro.
Creates invoices but you need a separate eftpos or HICAPS machine.
Website says that it supports Bulk Billing, Easy Claims, Medicare Online & HICAPS – but I think you still probably need a separate eftpos machine
Creates invoices but you need a separate eftpos or HICAPS machine.
Online booking options

They currently have a directory (free to register) on which you can add a booking button for clients to book online (apparently they will offer a more attractive month per view format that you can add directly to your own website soon)
This is available via Health Engine (extra $49 per month)
Gorgeous looking month per view online booking tool that can be added direct to your website.
Not mentioned as a feature.
Has a client self-booking portal for website.
Secure Messaging*
They say they are in the process of developing their own system that will be launched in the next few months.
It is possible to receive messages from Argus and Health Link but not to send them!
Not available and no plans to develop this in near future.
They currently seem to offer the most comprehensive system “referral net” which enables both sending and receiving of messages.  Can be purchased separately for $315 per year.
Not available.
*Secure messaging as well as capacity to communicate with “my health record” is likely to become more important.  At Congress Lyn Littlefield mentioned that in order to communication with PHNs and participate in newly emerging mental health initiatives that psychologists are going to require these options.

Thank you, Bridget!


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